Support

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Quick Help

See links below or scroll for FAQs

To reset your password, go to the Login Page (Login US or Login EU at the top right of the website), enter your email, press login, then click the ‘Forgot Password’ button at the bottom right.

Frequently Asked Questions

 

How do I reset my password?

To reset your password, go to the Login Page (Login US or Login EU at the top right of the website), enter your email, press login, then click the ‘Forgot Password’ button at the bottom right.

 

Why am I not getting digest emails?

The most common reason is because there is nothing new in your quarantine!

How long does it take for a new user to populate?

About 60 minutes

Are you compatible with Office365?

Yes, in fact we work great with Office365! The filtering built into Office365 is not as accurate, expensive with add-ons and does not offer the granularity that many desire. ContentCatcher solves this problem, setup is easy and we even have an Outlook plugin for email encryption.

Are you GDPR Compliant?

Yes! All of our datacenters are fully GDPR compliant.

Am I bound to a long term contract?

No! We are month to month, we believe that we should earn your business every month and if you are unhappy, we deserve to be fired!
Still have questions?